1. Introduction
Vision Alliance Holdings Sdn Bhd ("we", "our", "us") is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain your personal data when you visit our website or engage with our services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By accessing or using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Personal Data We Collect
We may collect personal data that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Contact number
- Company name and job title
- Enquiry details or messages
- Training registration details
We may also collect non-personal data such as IP address, browser type, device information, and website usage data for analytics and performance improvement purposes.
3. Purpose of Data Collection
Your personal data may be used for the following purposes:
- Responding to enquiries and requests
- Providing training programs, proposals, and services
- Managing registrations, attendance, and communications
- Sending updates, newsletters, or marketing materials (where consent is given)
- Improving our website, services, and user experience
- Compliance with legal and regulatory requirements
4. Use of Testimonials
We may display testimonials, feedback, endorsements, or success stories on our website, marketing materials, proposals, or social media platforms. These testimonials may include names, job titles, company names, images, videos, or other identifying information, where applicable.
All testimonials are shared with prior consent from the individual or organisation providing the testimonial. Testimonials reflect real experiences and opinions but do not guarantee similar results.
If you have provided a testimonial and wish to update, withdraw, or remove it at any time, you may contact us and we will take reasonable steps to comply with your request.
By submitting a testimonial, feedback, image, or video to us, you grant us permission to use, reproduce, and display such content for marketing, promotional, and informational purposes, unless otherwise agreed in writing.
5. Disclosure of Personal Data
We do not sell or rent your personal data to third parties.
Your personal data may be disclosed to:
- Internal staff and authorised personnel
- Trusted third-party service providers (e.g. IT systems, analytics platforms, payment processors) strictly for service delivery
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and confidentially.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. Cookies are small text files stored on your device.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Protection and Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. However, no online transmission is completely secure and we cannot guarantee absolute security.
8. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable laws and regulations.
9. Your Rights Under PDPA
You have the right to:
- Access your personal data
- Request correction or update of your data
- Withdraw consent for marketing communications
- Request deletion of your personal data, subject to legal obligations
Requests can be made by contacting us using the details below.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date.
12. Contact Information
If you have any questions regarding this policy, or your dealings with our website, please contact us at success@visionalliance.com.my.